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A little shopping help.
Find a clear answer, review our policies or reach the Grace & Glow customer-care team.
Can I shop the collection now?
You can explore the mini-launch preview and save your preferred options. Saving a selection does not reserve stock or take payment. Gift-set checkout is not open yet. Individual products can continue to secure Shopify checkout only after their current price and availability are confirmed.
How do I choose a gift set?
Start with the way she enjoys beauty: lip care, defined lips, eyes and lips, or a full collection. Every gift-set page lists its exact contents and a look using those products. You choose the shades, styles and options.
When will my order ship?
In-stock orders are prepared for shipment within 3–5 business days after we receive your completed order, excluding U.S. federal holidays. Carrier transit time is additional. We currently ship to the contiguous 48 United States.
What is the return policy?
Contact us within 14 calendar days after delivery for a change-of-mind return. Cosmetics must be unopened, unused and properly sealed; complete gift sets must be returned together. Contact us before sending a return. Damaged, incorrect, defective or unsafe products receive separate review.
Is Grace Guard the same as The Tinted Series?
Grace Guard is a color-changing lip balm with a slight tint. The Tinted Series is a separate water-based lip tint in Covered, Beloved and Chosen. Jelly Lip Gloss is clear; Grace Overflow adds color and shine.
Where are my saved choices kept?
Your Wishlist and saved selections are linked to this browser. Clearing cookies or using another browser may mean your choices are not available there. Joining the Grace List subscribes you to emails; it does not create a shopping login or reserve products.
Full policy information
Read before you order.
The links below open the existing policies for our Shopify store.